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PCN Staff

Dr Jamila Groves - PCN Clinical Director - MBBS BSc MRCGP DFSRH DRCOG DCH PGCME (dist)

Dr Jamila Groves - PCN Clinical Director - MBBS BSc MRCGP DFSRH DRCOG DCH PGCME (dist)

Dr Groves is the Clinical Director of both the South Dartmoor & Totnes and South Hams Primary Care Networks (PCN's).

She enjoys facilitating the good work that goes on within the various teams. She encourages ideas and implementation of those ideas through team effort. She is here to listen and take an overview. She looks to the future and plans for our network to be successful and sustainable in the long-term. Her vision is that built from the network members and includes maintaining a strong market town, individual ethos of our practices while providing mutual support as we strive to provide the highest quality of care for all our residents.

Jamila works full-time; as a Clinical Director of Community Services for Torbay Hospital and as a patient facing GP in Totnes in addition to her role as Network Director for the two PCN's.

 

Neil Parsons – PCN Operations Manager

Neil Parsons – PCN Operations Manager

Neil is the Operations Manager for both the South Dartmoor & Totnes and South Hams Primary Care Networks (PCN’s).  He links in with commissioners and NHS England with regards to all financial aspects of the PCN contracts. He is the primary link with other PCN’s in South Devon and represents both PCN’s on the Southern Primary Care Collaborative Board.  He has responsibility for understanding and, in conjunction with the PCN management team, implementing the specifics of the PCN contract. He is the primary point of contact for General Practitioners (GP’s) Practice Representatives and Practice Managers.

Neil has worked extensively in general practice and primary care networks in management roles, He has previously worked as practice manager and PCN strategic manager across practices in Cornwall and in Plymouth.  He has also worked for NEW Devon Commissioning Group supporting service development and improvement.  During this time he has also worked in turnaround roles supporting general practice with resilience and sustainability challenges.  He is trained to deliver Productive General Practice quality improvement techniques.  His claim to fame came in 2018 when he was voted NAPC Manager at Scale for his work in with East Cornwall Primary Care Home!

 

 

 

 

Sophie Andrews - PCN Human Resources (HR) Manager

Sophie Andrews - PCN Human Resources (HR) Manager

Sophie works closely with the Clinical Director, Deputy Clinical Director, Operations Manager and Network Surgeries to assist with the recruitment an ongoing Human Resources support of all Network Employees. She works across both South Dartmoor & Totnes and South Hams PCN’s in this role. She liaises directly with the member practices and Clinical Leads to ensure ongoing training and development is in place. As well as working for the Primary Care Network Sophie is also the Operations Manager at Leatside Surgery in Totnes.

Christina Brown - Network Administrator

Christina works closely with the management team to provide their administrative support and also to support our Primary Care Network (PCN) employees and the wider team of GP representatives, clinical leads and our finance lead.  She works across both South Dartmoor & Totnes and South Hams PCN’s in this role.  She also has close links with our Torbay and South Devon NHS Foundation Trust (TSDFT), Livewell and Devon County Council (DCC) colleagues who provide community provision across the area along with our local voluntary services and agencies.

Graham Ray - PCN Finance & Accounts Officer

Graham is the PCN Finance and Account Officer for both the South Hams and South Dartmoor & Totnes Primary Care Networks.  Graham is also the practice manager at Buckfastleigh Medical Centre.

Hannah Hewson – South Dartmoor & Totnes PCN Care Co-ordinator

Hannah Hewson – South Dartmoor & Totnes PCN Care Co-ordinator

Hannah provides support to the 5 practices within the Primary Care Network (PCN) to help improve the delivery and quality of service provision in several different specialist areas including, but not limited to, tackling neighbourhood health inequalities, Cardio Vascular Disease Prevention and Diagnosis and supporting better patient outcomes in the community through proactive primary care.  She also provides support to the Enhanced Health in Care Homes service ensuring that our local care home residents have full access to all services that would be available to them if they were living in the community. 

 Kate Szcepanski – South Dartmoor & Totnes PCN First Contact Practitioner (FCP) Physiotherapist

Kate Szcepanski – South Dartmoor & Totnes PCN First Contact Practitioner (FCP) Physiotherapist

Kate is our South Dartmoor & Totnes First Contact Practitioner Physiotherapist which means that she can see you, the patient, before you see a doctor for any musculoskeletal ache and pains. She can talk about the problem, assess and aim to diagnose then discuss further management and care.

Kate has been qualified since 2007 and has worked in both large hospitals and within the community across all physiotherapy disciplines. Most recently she worked at Derriford Hospital within the emergency and short-term wards and in the Minors department of Accident and Emergency. This experience has allowed Kate to think on her feet and accept that pain is both specific and complex.

Danny Harris – South Dartmoor & Totnes PCN Paramedic

Danny Harris – South Dartmoor & Totnes PCN Paramedic

Danny is one of our two South Dartmoor & Totnes PCN Paramedics. Danny provides duty list assistance for patients presenting with urgent on the day problems. 

With the support of the duty teams they are assessing patients, treating and referring to ongoing services. They are also working towards their ACP Advanced Care Practitioner MSc qualification, which will enable them to add that extra skill set to the duty team and the patients they serve. 

Tom Wilson – South Dartmoor & Totnes PCN Paramedic

Tom Wilson – South Dartmoor & Totnes PCN Paramedic

Tom is one of our two South Dartmoor & Totnes PCN Paramedics. 

Tom is studying for his master’s in advanced clinical practice (ACP).  Our Paramedics are very experienced in dealing with acutely unwell patients and making decisions about their care.

He undertakes same day/urgent clinics and home visits for patients that need to be seen that day as their illness or injury can’t wait for a routine appointment.  He always has the support of a Doctor and will be able to see and treat an individual or refer onwards to Hospital or another healthcare service as necessary.

Annmarie Whitehouse - South Dartmoor & Totnes PCN Clinical Pharmacist

Annmarie Whitehouse - South Dartmoor & Totnes PCN Clinical Pharmacist

Annmarie is one of our two South Dartmoor & Totnes clinical pharmacists.  After graduating from Cardiff University 11 years ago she joined the NHS and have been a secondary care pharmacist ever since.  She has worked at several hospitals across the South-West including Cheltenham General, North Devon District Hospital, Royal Devon & Exeter Hospital and Derriford Hospital.

Annmarie works as part of the MDT in a patient-facing role to clinically assess and treat patients. This will include the management of patients with long-term conditions, delivering face-to-face structured medication reviews, providing expertise in clinical medicines management, supporting quality improvement and clinical audit programmes, and developing systems for safer prescribing.

Jeanne Smith - South Dartmoor & Totnes PCN Clinical Pharmacist

Jeanne Smith - South Dartmoor & Totnes PCN Clinical Pharmacist

Jeanne is one of our two South Dartmoor & Totnes PCN clinical pharmacists.  Jeanne has worked for Devon CCG as a medicine’s optimisations pharmacist embedded in GP practices.  She initially worked in hospital pharmacy in Newcastle and Birmingham before working for Lloyd’s pharmacy for 20 years before joining the South Dartmoor & Totnes PCN.

Jeanne works as part of the MDT in a patient-facing role to clinically assess and treat patients. This will include the management of patients with long-term conditions, delivering face-to-face structured medication reviews, providing expertise in clinical medicines management, supporting quality improvement and clinical audit programmes, and developing systems for safer prescribing.

Claire McKinlay – South Dartmoor & Totnes PCN Pharmacy Technician

Claire McKinlay – South Dartmoor & Totnes PCN Pharmacy Technician

Claire is our South Dartmoor & Totnes PCN pharmacy technician.  She trained 20 years ago when she lived in Ireland where she worked in community pharmacy.  Since returning to the UK Claire worked in prison pharmacy until joining the South Dartmoor & Totnes PCN.

Claire works across the PCN to promote and support medicines optimisation ensuring the effective and efficient use of medicines, minimising clinical risk and reducing wasted medicines, and maximising safe and cost-effective evidence-based prescribing. In addition to supporting the wider medicines optimisation programme, Claire works alongside Annmarie and Jeanne to provide support for medication reviews.  

Jenny Ubsdell – South Dartmoor & Totnes PCN Social Prescribing Link Worker

Jenny Ubsdell – South Dartmoor & Totnes PCN Social Prescribing Link Worker

Jenny became a Social Prescribing Link Worker for the South Dartmoor & Totnes PCN in October 2019.  She has worked within the voluntary sector since 2014 initially as a Hospital Discharge Co-ordinator at Teignmouth Hospital, then Dawlish Hospital.  In 2017 she started working for Totnes Caring as a Wellbeing Co-ordinator, as part of their Wellbeing Team.  Social Prescribing builds on that role as the link with Primary Care, covering the wider patch of the South Dartmoor and Totnes Primary Care Network.  Jenny also links and work closely with other community voluntary organisations in the area.

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